Hi, I'm
Alan Garcia
Senior Salesforce Engineer
& Business Analyst
Based in Austin, I architect enterprise Salesforce solutions that bridge technology and business strategy—delivering measurable ROI and operational excellence.
// Transforming ideas into reality
class SalesforceEngineer {
constructor() {
this.name = 'Alan Garcia';
this.location = 'Austin, TX';
this.skills = [
'Salesforce',
'Full-Stack Dev',
'Business Analysis'
];
}
buildSolutions() {
return 'Excellence';
}
}
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About Me
Salesforce certified engineer and business analyst based in Austin, Texas
As a Salesforce certified engineer with over a decade of technology leadership, I transform complex business challenges into elegant, automated solutions that drive growth and efficiency. My expertise spans Salesforce administration, full-stack development, and strategic business analysis—enabling me to bridge the gap between technical possibilities and business objectives.
My journey in tech has equipped me with a diverse skill set, spanning industries from consumer electronics and fiber Internet to LegalTech and FinTech. I offer a distinctive mix of skills, from complex Salesforce setups to full-stack web development, allowing me to tackle projects with a holistic view, delivering solutions that are both technically robust and in sync with business goals.
Problem Solver
Analytical approach to complex challenges
Innovation Focused
Always exploring cutting-edge solutions
Collaborative
Team-oriented with strong communication
Technical Expertise
Frontend
- Angular, React, Next.js
- TypeScript
- Tailwind CSS
Backend
- Node.js, Express
- Python
- SQL
Salesforce
- Apex, AMPscript
- Lightning Web Components
- Visualforce
Tools
- Git, VS Code
- Jira, Asana
- AWS
Certifications
Professional credentials and continuous learning
Salesforce Certified Administrator
Salesforce
Issued: September 2022
Validates expertise in Salesforce administration, configuration, and management. Demonstrates proficiency in maintaining user accounts, security, data management, and customization of Salesforce applications.
Verify CredentialContinuous Learning
Self-Directed Professional Development
Ongoing
Currently Exploring:
Committed to staying current with emerging Salesforce technologies and best practices through hands-on projects, Trailhead modules, and real-world implementation experience.
View Trailhead ProfileSkills Constellation
Interactive visualization of interconnected technical skills
Technical Skills
Here are my technical skills and proficiency levels
Salesforce
Web Technologies
Tools & Methodologies
Professional Experience
Building solutions across diverse industries
Enterprise Salesforce Administrator
Rezolve Ai
Recently joined to lead enterprise-level Salesforce administration and strategic implementation. Focused on architecting scalable solutions for AI-driven business processes and optimizing the Salesforce ecosystem for enterprise clients. Building expertise in AI-integrated CRM workflows.
Senior Salesforce Certified Administrator
EasyExpunctions.com
Advanced Salesforce administration and system optimization. Integration of REST APIs and Microsoft SQL Server. Management of CRM and information technology infrastructure. Expert administration of Salesforce Sales Cloud.
Salesforce Certified Administrator
EasyExpunctions.com
Oversaw setup and implementation of Salesforce as data gatekeeper. Implemented automation to streamline internal team workflows. Led training, troubleshooting, and feedback initiatives. Enhanced overall Salesforce Lightning experience for teams.
Technology Liaison
EasyExpunctions.com
Bridged communication between leadership, sales, delivery, and legal teams with IT. Coordinated technical planning for software development and data acquisition. Ensured alignment between business needs and technical capabilities.
Founder
IT Consulting & Web Services
Provide professional IT consulting and web hosting services. Deliver full-stack web development and design solutions. Optimize traffic and performance for clients. Founded and managed multiple successful technology ventures including iOS Beta Activation (2009-2015) and Fast Siri Proxy (2012-2015).
Consumer Sales Lead
Google Fiber (via Vaco)
Led acquisition strategy for single-family homeowners. Supervised brand ambassadors and managed remote retail locations. Built relationships with community leaders. Exceeded predetermined conversion rate goals.
Featured Projects
Showcasing innovative solutions that drive business efficiency and user satisfaction
Salesforce Case Management System
Business Process Automation
Developed and maintained a comprehensive Salesforce-based case management system for handling expungement cases. Implemented automated workflows and custom processes to streamline case processing and improve team efficiency.
Impact & Metrics:
- Reduced average case processing time by 25%
- Improved data accuracy by implementing validation rules
- Streamlined workflow for 15+ team members
- Automated daily reporting processes
Key Features:
- Custom case tracking dashboard
- Automated document generation
- Team task management system
- Client communication tracking
- Performance analytics
Client Communication Portal
Web Application
Built a secure web portal that integrates with Salesforce to provide clients with real-time case updates and document management capabilities. Enhanced client experience while reducing support workload.
Impact & Metrics:
- Reduced support email volume by 30%
- Improved document collection efficiency
- Increased client satisfaction scores
- Maintained 99% uptime
Key Features:
- Secure document upload/download
- Case status tracking
- Automated notifications
- Mobile-responsive design
- User authentication
iOS Beta Testing Platform
Developer Testing Service
Created and managed iOS Beta Activation (iOSBA), a UDID device registration service and beta testing platform that connected iOS developers with testers. Facilitated app testing and feedback collection for developers worldwide.
Impact & Metrics:
- Served 1000+ iOS developers
- Managed 5000+ beta tester profiles
- Maintained 4.8/5 service rating
- Successfully tested 200+ apps
Key Features:
- Automated UDID registration
- Tester-developer matching system
- Feedback management tools
- Analytics dashboard
- Payment processing
Get in Touch
Ready to collaborate? Let's discuss your project and bring your ideas to life.
Contact Form
Fill out the form below to get in touch
Location
Austin, Texas