Hi, I'm

Alan Garcia

Senior Salesforce Engineer
& Business Analyst

Based in Austin, I architect enterprise Salesforce solutions that bridge technology and business strategy—delivering measurable ROI and operational excellence.

// Transforming ideas into reality
class SalesforceEngineer {
  constructor() {
    this.name = 'Alan Garcia';
    this.location = 'Austin, TX';
    this.skills = [
      'Salesforce',
      'Full-Stack Dev',
      'Business Analysis'
    ];
  }
  
  buildSolutions() {
    return 'Excellence';
  }
}

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About Me

Salesforce certified engineer and business analyst based in Austin, Texas

As a Salesforce certified engineer with over a decade of technology leadership, I transform complex business challenges into elegant, automated solutions that drive growth and efficiency. My expertise spans Salesforce administration, full-stack development, and strategic business analysis—enabling me to bridge the gap between technical possibilities and business objectives.

My journey in tech has equipped me with a diverse skill set, spanning industries from consumer electronics and fiber Internet to LegalTech and FinTech. I offer a distinctive mix of skills, from complex Salesforce setups to full-stack web development, allowing me to tackle projects with a holistic view, delivering solutions that are both technically robust and in sync with business goals.

🎯

Problem Solver

Analytical approach to complex challenges

🚀

Innovation Focused

Always exploring cutting-edge solutions

🤝

Collaborative

Team-oriented with strong communication

Technical Expertise

🎨

Frontend

  • Angular, React, Next.js
  • TypeScript
  • Tailwind CSS
⚙️

Backend

  • Node.js, Express
  • Python
  • SQL
☁️

Salesforce

  • Apex, AMPscript
  • Lightning Web Components
  • Visualforce
🛠️

Tools

  • Git, VS Code
  • Jira, Asana
  • AWS
💼
0
Years Professional Experience
☁️
0
Years Salesforce Expertise
🚀
0
Projects Delivered
0
Technical Skills

Certifications

Professional credentials and continuous learning

Salesforce Certified Administrator

Salesforce

Issued: September 2022

Validates expertise in Salesforce administration, configuration, and management. Demonstrates proficiency in maintaining user accounts, security, data management, and customization of Salesforce applications.

Verify Credential

Continuous Learning

Self-Directed Professional Development

Ongoing

Currently Exploring:

Salesforce Einstein AI Advanced Apex Platform Events Integration Patterns

Committed to staying current with emerging Salesforce technologies and best practices through hands-on projects, Trailhead modules, and real-world implementation experience.

View Trailhead Profile

Skills Constellation

Interactive visualization of interconnected technical skills

Salesforce
Frontend
Backend
Tools

Technical Skills

Here are my technical skills and proficiency levels

☁️ Salesforce

Administration 100%
Apex Classes and Triggers 85%
Lightning Web Components 90%
Process Builder & Flows 95%

💻 Web Technologies

Angular/React/Next.js 90%
TypeScript 85%
Tailwind CSS 90%
Node.js 95%

🛠️ Tools & Methodologies

Git 95%
REST APIs 90%
UI/UX Design 70%
Agile/Scrum 85%

Professional Experience

Building solutions across diverse industries

Enterprise Salesforce Administrator

Rezolve Ai

Dec 2025 - Present Austin, TX (Hybrid)

Recently joined to lead enterprise-level Salesforce administration and strategic implementation. Focused on architecting scalable solutions for AI-driven business processes and optimizing the Salesforce ecosystem for enterprise clients. Building expertise in AI-integrated CRM workflows.

Enterprise Administration Salesforce Architecture AI Integration Process Optimization Strategic Planning Enterprise Solutions

Senior Salesforce Certified Administrator

EasyExpunctions.com

Jan 2024 - Nov 2025 Austin, Texas (Remote)

Advanced Salesforce administration and system optimization. Integration of REST APIs and Microsoft SQL Server. Management of CRM and information technology infrastructure. Expert administration of Salesforce Sales Cloud.

REST APIs Microsoft SQL Server CRM Information Technology Salesforce Administration Sales Cloud

Salesforce Certified Administrator

EasyExpunctions.com

Aug 2021 - Jan 2024 San Antonio, Texas

Oversaw setup and implementation of Salesforce as data gatekeeper. Implemented automation to streamline internal team workflows. Led training, troubleshooting, and feedback initiatives. Enhanced overall Salesforce Lightning experience for teams.

Salesforce Lightning JavaScript jQuery Java SQL REST APIs Software Development

Technology Liaison

EasyExpunctions.com

Oct 2020 - Aug 2021 San Antonio, Texas

Bridged communication between leadership, sales, delivery, and legal teams with IT. Coordinated technical planning for software development and data acquisition. Ensured alignment between business needs and technical capabilities.

AWS C# Python Front-end Development Agile Methodologies Power BI Leadership

Founder

IT Consulting & Web Services

Aug 2011 - Present Austin, Texas

Provide professional IT consulting and web hosting services. Deliver full-stack web development and design solutions. Optimize traffic and performance for clients. Founded and managed multiple successful technology ventures including iOS Beta Activation (2009-2015) and Fast Siri Proxy (2012-2015).

Web Development AWS Full-stack Development E-commerce Linux Mobile Development

Consumer Sales Lead

Google Fiber (via Vaco)

Oct 2017 - Jun 2018 San Antonio, Texas

Led acquisition strategy for single-family homeowners. Supervised brand ambassadors and managed remote retail locations. Built relationships with community leaders. Exceeded predetermined conversion rate goals.

Sales Leadership Community Relations Strategic Planning Team Management

Featured Projects

Showcasing innovative solutions that drive business efficiency and user satisfaction

In Production

Salesforce Case Management System

Business Process Automation

Developed and maintained a comprehensive Salesforce-based case management system for handling expungement cases. Implemented automated workflows and custom processes to streamline case processing and improve team efficiency.

Impact & Metrics:

  • Reduced average case processing time by 25%
  • Improved data accuracy by implementing validation rules
  • Streamlined workflow for 15+ team members
  • Automated daily reporting processes

Key Features:

  • Custom case tracking dashboard
  • Automated document generation
  • Team task management system
  • Client communication tracking
  • Performance analytics
Salesforce Process Builder Flow Builder Lightning Components Apex
In Production

Client Communication Portal

Web Application

Built a secure web portal that integrates with Salesforce to provide clients with real-time case updates and document management capabilities. Enhanced client experience while reducing support workload.

Impact & Metrics:

  • Reduced support email volume by 30%
  • Improved document collection efficiency
  • Increased client satisfaction scores
  • Maintained 99% uptime

Key Features:

  • Secure document upload/download
  • Case status tracking
  • Automated notifications
  • Mobile-responsive design
  • User authentication
Next.js TypeScript Tailwind CSS Salesforce API Node.js
No Longer in Operation

iOS Beta Testing Platform

Developer Testing Service

Created and managed iOS Beta Activation (iOSBA), a UDID device registration service and beta testing platform that connected iOS developers with testers. Facilitated app testing and feedback collection for developers worldwide.

Impact & Metrics:

  • Served 1000+ iOS developers
  • Managed 5000+ beta tester profiles
  • Maintained 4.8/5 service rating
  • Successfully tested 200+ apps

Key Features:

  • Automated UDID registration
  • Tester-developer matching system
  • Feedback management tools
  • Analytics dashboard
  • Payment processing
PHP MySQL jQuery iOS REST APIs

Get in Touch

Ready to collaborate? Let's discuss your project and bring your ideas to life.

Contact Form

Fill out the form below to get in touch

Location

Austin, Texas

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