Independent thinking. Connected systems.

Austin, Texas

Senior Salesforce Engineer Business Analyst

Alan Garcia — Complexity,
made useful.

I’m Alan Garcia. I connect business needs with thoughtful engineering—building Salesforce systems that work better for the people who use them.

From complexity to clarityHow I build

A new case arrivesStart with the business need

Salesforce FlowOne connected workflow

DocumentsGenerated together

Team tasksReady for the next step

Thoughtful engineering. A more human outcome.

Currently building at Rezolve Ai

3× Salesforce certified 14+ years in technology

A little further down

01 Selected work

Good systems.
Real difference.

Less friction. More forward motion.
A few things I’ve helped make possible.

01 / Legal technologyIn production

A clearer path
from case to closure.

A Salesforce case management system that brings document generation, task management, and client communication into one connected workflow.

SalesforceApexFlow BuilderLightning
Explore the build

The challengeExpungement cases need coordinated documents, tasks, and client updates. Separate workflows made that coordination harder.

The buildCustom tracking dashboards, automated document generation, validation rules, communication history, and an automated daily reporting cycle.

The difference25% less average case processing time and a simpler daily workflow for more than 15 team members.

Enterprise project · Private repository
The impact

25%

less time processing cases.

IntakeAutomateResolve

More clarity for 15+ team members.

02 / Client experienceIn production

Answers for clients.
Breathing room for teams.

A secure client portal connected to Salesforce, putting case status, documents, and updates where clients can find them.

Next.jsTypeScriptSalesforce APINode.js
Explore the build

The challengeClients needed a clearer view of their cases. Support teams were spending time answering routine status questions.

The buildA responsive Next.js and TypeScript portal with Salesforce API integration, secure document upload and download, e-collection, and automated status notifications.

The difference30% fewer support emails, with 99% uptime reported since launch.

Enterprise project · Private repository
The impact

30%

fewer support emails.

ClientsPortalSalesforce

The right information. A little more independence.

04 / From the archive2011–2015

Before TestFlight,
there was iOSBA.

iOS Beta Activation connected developers and testers through device registration, feedback tools, and payments. An early lesson in building for real demand.

1,000+developers served

5,000+tester profiles

200+apps tested

Archived · No longer in operation

02 The person behind the platform

I speak business.
I build systems.
I care about both.

Alan GarciaAustin, Texas

The most useful thing I bring to a project is the ability to see both sides of it.

I’m a Salesforce engineer and business analyst with over a decade in technology. I turn complicated requirements into systems that make daily work easier—from the architecture underneath to the experience in front of someone.

My path runs through entrepreneurship, Google Fiber’s launch teams, legal technology, fintech, and now AI at Rezolve Ai. Each stop taught me a little more about what people need from the tools they use.

I like asking the extra question, finding the simpler path, and building something the team can actually own.

More of my story on LinkedIn
14+

years in technology

7+

years of Salesforce expertise

15+

projects delivered

3

Salesforce certifications

03 My toolkit

Platform depth.
Full-stack perspective.

Build on the platform first.
Write code where it earns its keep.

From the first question
to the final integration.

Salesforce is the core. Web development, data, and business analysis connect everything around it.

01

Salesforce & automation

02

Web & integrations

03

Data, tools & delivery

04 The through-line

Always building.
Still curious.

Different contexts. Broader perspective.
One continuous thread since 2011.

Dec 2025 — PresentNowRezolve AiEnterprise Salesforce AdministratorArtificial intelligence

Architecting scalable Salesforce solutions for AI-driven business processes. Enterprise administration, strategic implementation, and CRM workflows built to connect teams and intelligence.

Enterprise architectureAI integrationStrategy

Austin, TX · Hybrid

Jan — Sep 2025CU LIFT / LoanifySenior Salesforce Developer + Certified AdminFinancial technology

Custom Apex, Lightning Web Components, and Flow solutions for a fintech CUSO. Streamlined loan origination, dealer funding, and lender processes through dealer and credit-union platform integrations.

ApexLWCFlowsIntegrations

Austin, TX

Oct 2020 — Jan 2025EasyExpunctions.comTechnology Liaison → Senior Salesforce AdministratorLegal technology

Grew from the bridge between business teams and IT to ownership of the CRM and IT infrastructure. Built Salesforce automation, training programs, a better Lightning experience, and REST API and SQL Server integrations.

  1. Senior Salesforce Certified AdministratorJan 2024 — Jan 2025
  2. Salesforce Certified AdministratorAug 2021 — Jan 2024
  3. Technology LiaisonOct 2020 — Aug 2021
Sales CloudSQL ServerAutomationIT operations

San Antonio → Austin, TX

Oct 2017 — Jun 2018Google Fiber via VacoConsumer Sales LeadConnectivity

Led single-family homeowner acquisition for the fiber launch. Supervised brand ambassadors, managed remote retail locations, and built relationships with community leaders while exceeding conversion goals.

Sales leadershipTeam managementStrategy

San Antonio, TX

Aug 2011 — PresentAlnAndr IT, LLCFounder & CEOEntrepreneurship

An IT consulting, web hosting, and full-stack development studio. The foundation for a career built around solving practical problems, including early ventures iOS Beta Activation and Fast Siri Proxy.

Full-stack developmentAWSE-commerceLinux

Austin, TX

05 Earned, not just listed

The learning
doesn’t stop.

Verify on Trailhead
Salesforce Certified Platform Administrator badge

Salesforce certified

Platform
Administrator

Configuration, security, data, and a platform people can depend on.

September 17, 2022

Salesforce Certified Agentforce Specialist badge

Salesforce certified

Agentforce
Specialist

AI agents, topic and action design, testing, and enterprise deployment.

December 20, 2025

Double Star RangerAlways another trail to explore.

Badges
206
Points
152,550
Trails
30

Trailhead snapshot · July 2026

06 The next good conversation

Got a complex
problem?
Let’s untangle it.

A Salesforce challenge, an ambitious idea, or a simple hello. I’m open to interesting problems and the people working on them.

contact@alng.me

Based in Austin. Thinking beyond it.

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